A Childline operator who allegedly slept for hours during shifts is challenging her dismissal for alleged gross misconduct, an Employment Appeals Tribunal has heard.
Blessing Osem was an employee of the Irish Society for the Prevention of Cruelty to Children (ISPCC), which runs the Childline phone service, from October 2007 until her dismissal in March 2014.
She is taking a case of unfair dismissal against the organisation which provides confidential support to children and teenagers.
A sitting of the tribunal heard accusations on Tuesday that Ms Osem, a part-time call facilitator, missed calls from vulnerable children while she was asleep.
She is alleged to have later amended call logs to “falsely or inaccurately” reflect that she had been working as normal.